Basic Appeal
$597USD
Exact scope, suitability and payment terms are confirmed in writing before paid work begins.
Request an assessment
Sales integrityAmazon sales-rank manipulation appeals
Amazon prohibits attempts to inflate Best Sellers Rank or search placement through artificial orders. We build a clear timeline of the orders, promotions and service providers involved and prepare an honest, evidence-based appeal.
- Independent: not affiliated with any platform
- Confidential from the first message
- Honest about the odds
- Rated 4.9/5 by clients across platforms
What this notice means
Sales rank manipulation includes placing orders for your own products, paying others to buy and return items, using coupon or rebate schemes that create artificial purchases, and services that promise to boost rank. Amazon can detect patterns such as many orders from related buyers, high return rates after promotions or sudden spikes from external traffic.
Some notices arise from legitimate promotions that looked unusual. Others reflect real manipulation. The appeal must distinguish between the two with records, and where manipulation happened, explain what has stopped and why it will not recur.
Common causes
- Orders placed by the seller, staff, friends or family
- Rebate or refund schemes where buyers are repaid after purchase
- External services that sell ranking or search placement
- Large coupon or giveaway campaigns aimed at a single keyword
- High return rates after promotional sales
Evidence that carries weight
- Order reports for the period in question
- Promotion and coupon records, including external campaigns
- Contracts and invoices for marketing services
- Traffic source data for external campaigns
- Updated promotion approval rules
How we approach this case
- Build the timelineWe map orders, promotions and external campaigns day by day for the period concerned.
- Separate legitimate from notWe identify which activity was genuine marketing and which may have broken the policy.
- Confirm it has endedServices are terminated and promotion rules are tightened before the appeal.
- Prepare the appealA factual Plan of Action that explains the activity and the controls now in place.
Mistakes that weaken the appeal
- Claiming a sales spike was organic without records
- Using a ranking service again during the appeal
- Blaming competitors without evidence
- Leaving the external campaign that caused the pattern running
What we prepare
You receive
- Written diagnosis of the notice and the policy or agreement it cites
- Root cause statement drawn from your own records
- Evidence gap list and document consistency check
- Plan of Action written for Amazon Seller Performance
- Submission guidance and follow-up reply drafts
What we cannot do
- Reinstate the account ourselves: only Amazon can make that decision
- Supply, edit or source documents, or describe fixes that have not happened
- Help you open a new account or get around enforcement
FAQs
Can a legitimate promotion trigger a sales rank notice?
Yes. Large external campaigns can look unusual. Records of the campaign, its audience and its traffic help show it was genuine.
What if a marketing agency did it?
Amazon holds the seller responsible. Explain the arrangement, show it has ended and describe how you will check providers in future.
Is this the same as review manipulation?
They are related but different. Sales rank manipulation targets orders and ranking, while review manipulation targets reviews. Some cases involve both.
Will my sales rank be restored?
Rank reflects sales over time, so it is not restored as such. Focus on reinstatement and normal sales afterwards.
Are you affiliated with Amazon?
No. We are an independent case preparation service with no special access to Amazon and no internal contacts. Every submission goes through the official route Amazon provides, from your own account.
Can you guarantee reinstatement?
No one can honestly guarantee an Amazon decision. We control the quality of the diagnosis, the evidence and the written response, and we tell you at the free review stage if we think the case is weak.
Official sources
Your Amazon case starts with the notice.
Send us what the platform sent you. We reply in writing with what we see, what we would do, and whether we think the case is worth pursuing.
Pricing in USD
Amazon pricing
Your initial written assessment is free. Paid support does not guarantee a platform decision.
Appeal Package 2
$1,197USD
Exact scope, suitability and payment terms are confirmed in writing before paid work begins.
Request an assessmentComplex Case
$7,500USD
Exact scope, suitability and payment terms are confirmed in writing before paid work begins.
Request an assessmentCustom Complex Case
Request a quoteQuoted in USD
Exact scope, suitability and payment terms are confirmed in writing before paid work begins.
Request an assessmentAmazon and Airbnb appeal packages use 3× standard rates. Funds disbursement has a separate fee structure. View all pricing.