Crypto exchange account and wallet recovery
Restricted exchange accounts, frozen withdrawals and wallets you can no longer open. We work through each exchange's official process, verify ownership on every wallet case, and never ask for keys or seed phrases.
- Independent: not affiliated with any platform
- Confidential from the first message
- Honest about the odds
- Rated 4.9/5 by clients across platforms
Crypto exchanges and wallets: platforms we cover
CoinbaseCoinbase account restricted or disabled
Coinbase restrictions range from a pending identity check to a closed account. Where the account will not be restored, the aim is secure access to withdraw your assets.
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BinanceBinance account reinstatement
Account restricted or withdrawals disabled on Binance? We review the restriction notice against your verification status and transaction history, then prepare the response through Binance's official support channels.
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KrakenKraken account reinstatement
Account restricted or closed on Kraken? We review the notice against your verification tier, funding history and security record, then prepare a documented response through Kraken's support channels.
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GeminiGemini suspension and reinstatement
Gemini account limited, frozen or closed? We classify the hold, gather the documents Gemini asked for and prepare the review or funds release request.
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BybitBybit suspension and reinstatement
Bybit account restricted, under review or withdrawals frozen? We classify the restriction and prepare the KYC and source of funds evidence Bybit asked for, through its official support process. We never ask for keys or passwords.
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OKXOKX suspension and reinstatement
OKX account restricted, under review or withdrawals frozen? We classify the restriction and prepare the KYC and source of funds evidence OKX asked for, through its official support process. We never ask for keys or passwords.
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KuCoinKuCoin suspension and reinstatement
KuCoin account restricted, under review or withdrawals frozen? We classify the restriction and prepare the KYC and source of funds evidence KuCoin asked for, through its official support process. We never ask for keys or passwords.
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Crypto.comCrypto.com suspension and reinstatement
Crypto.com account restricted, under review or withdrawals frozen? We classify the restriction and prepare the KYC and source of funds evidence Crypto.com asked for, through its official support process. We never ask for keys or passwords.
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BitstampBitstamp suspension and reinstatement
Bitstamp account restricted, under review or withdrawals frozen? We classify the restriction and prepare the KYC and source of funds evidence Bitstamp asked for, through its official support process. We never ask for keys or passwords.
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BitgetBitget suspension and reinstatement
Bitget account restricted, under review or withdrawals frozen? We classify the restriction and prepare the KYC and source of funds evidence Bitget asked for, through its official support process. We never ask for keys or passwords.
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MEXCMEXC suspension and reinstatement
MEXC account restricted, under review or withdrawals frozen? We classify the restriction and prepare the KYC and source of funds evidence MEXC asked for, through its official support process. We never ask for keys or passwords.
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Guides
Forgot your bitcoin wallet password? What can and cannot be recovered
Forgot your bitcoin wallet password? When recovery is realistic, what information helps most, how to protect the wallet file and how to avoid recovery scams.
Read more GuideOld wallet.dat file? How to check the balance and recover access
Found an old Bitcoin Core wallet.dat file? How to check what it holds safely, what to do if it is encrypted and how to move the coins without risking the file.
Read more GuideMissing or wrong seed phrase words: when a wallet can still be restored
One or two seed phrase words missing, misspelled or in the wrong order? Why recovery is often possible, what limits it, and how to search safely offline.
Read more GuideBitcoin stolen from your wallet: what to do in the first 24 hours
Bitcoin stolen from your wallet or exchange? Secure what is left, record the transaction trail, report to IC3 and the exchanges, and avoid recovery scams.
Read more GuideCrypto recovery scams: the warning signs before you pay anyone
Lost crypto and now someone offers to get it back? The warning signs of recovery scams, what legitimate help looks like and where to report it.
Read more GuideBinance account restricted: what it means and how to unlock it
Binance account restricted, withdrawals disabled or under review? Common causes, what Binance usually asks for and how to respond without making it worse.
Read more GuideCoinbase withdrawal on hold: why it happens and what to do
Coinbase withdrawal on hold or account restricted? The usual reasons, which holds lift on their own, and how to respond when Coinbase asks for documents.
Read more GuideCrypto exchange asked for source of funds? How to answer it properly
Exchange asking for source of funds or source of wealth? What compliance teams look for, which documents work, and how to trace crypto deposits clearly.
Read more GuideLost your 2FA device? How to get back into a crypto exchange account
Lost your phone or authenticator app and locked out of Coinbase, Binance or Kraken? How the official 2FA reset works and how to avoid the scams around it.
Read moreStart with the notice.
Send us what the platform sent you. We reply in writing with what we see, what we would do, and whether we think the case is worth pursuing.