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Guide

Coinbase withdrawal on hold: why it happens and what to do

Coinbase withdrawal on hold or account restricted? The usual reasons, which holds lift on their own, and how to respond when Coinbase asks for documents.

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Short answer. Coinbase withdrawal holds are often tied to recent bank deposits that have not fully settled, a recent security change, or an account review. Settlement holds lift on a schedule shown in the app. Review holds need you to answer Coinbase's request through its support case with documents that match your account.

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Hold types

  • Deposit settlement holds after ACH or bank purchases
  • Security holds after a password, device or 2FA change
  • Account restrictions pending identity or source of funds review
  • Restrictions after unusual activity or policy concerns

What lifts on its own

Settlement and some security holds show a date or period in the app. Waiting is usually the right response, and contacting support will not shorten them.

Responding to a review

Coinbase will request specific information: identity documents, proof of address, or explanation of activity. Answer the request directly and attach documents that match. Short, factual explanations work better than long letters.

Stay safe

Coinbase support will not call you unprompted to move funds, and will never need your password or 2FA codes. Fake Coinbase support numbers in search results are a common scam.

FAQs

Why can I buy but not withdraw on Coinbase?

Recent bank purchases are often held until the payment settles, to prevent reversal fraud.

Can Coinbase close my account with funds in it?

If an account is closed, Coinbase normally allows withdrawal of remaining funds under its user agreement.

How do I contact Coinbase safely?

Through the help center and support case inside your account, not phone numbers from search ads.

Official sources

Start with the notice.

Send us what the platform sent you. We reply in writing with what we see, what we would do, and whether we think the case is worth pursuing.