Crypto exchange account and frozen funds recovery
Most frozen exchange accounts are waiting on verification, source of funds or a compliance review. We prepare exactly what the exchange asked for so the review can finish.
- Independent: not affiliated with any platform
- Confidential from the first message
- Honest about the odds
- Rated 4.9/5 by clients across platforms
Who it is for
A good fit
- Exchange accounts restricted or under review
- Withdrawals blocked pending verification
- Accounts locked after lost 2FA or a security event
Not a fit
- Accounts in someone else's name
- Funds frozen under a court order or law enforcement request, which need an attorney
What you receive
- Restriction classification
- KYC and source of funds evidence pack
- Response drafts for the exchange's support case
- Access recovery guidance using the exchange's own process
What we cannot do
- Unfreeze funds outside the exchange's process
- Guarantee the exchange's decision
Process
- Plan of Action or appeal draft
- Your review and sign-off
- Submission through your own account
- Follow-up replies in the same thread
FAQs
Is a frozen exchange account the same as stolen crypto?
No. A frozen account still holds your assets under the exchange's control. Stolen crypto has left your control, which is a different situation.
Will you ask for my seed phrase or password?
Never. Exchange recovery is done from your own account. Anyone asking for these is a scammer.
How is the crypto exchange account and frozen funds recovery fee set?
Scope and a fixed fee are confirmed in writing after a preliminary evidence review and before any paid work starts. No hidden fees and no open-ended hourly billing.
Which platforms does Crypto Exchange Account and Frozen Funds Recovery cover?
Every platform on our services page, from marketplaces and payment providers to social, advertising, content, gig and email accounts. If yours is not listed, send the notice and we will tell you whether we can help.
Is the information I share for Crypto Exchange Account and Frozen Funds Recovery kept confidential?
Yes. It is used only to prepare your case, stored encrypted, and never published without your written consent.
Do you submit anything without my approval?
No. You review and approve every document, and the submission goes through your own account.
What if Crypto Exchange Account and Frozen Funds Recovery shows my case is weak?
We tell you plainly, in writing, before you spend more. Sometimes the better route is fund release, a compliance fix, or legal advice rather than another appeal.
Verified reviews
What clients say
Start with the notice.
Send us what the platform sent you. We reply in writing with what we see, what we would do, and whether we think the case is worth pursuing.