How it works
Four stages that put the root cause first, because that is where most appeals fail.
Diagnose
Read the notice, the policy it cites and your account data until the real cause is clear.
- Notice and policy mapping
- Account data and history review
- Root cause statement
- Honest odds and route recommendation
Evidence
Build a document pack the platform can verify: nothing padded, nothing altered.
- Document gap list
- Collection and consistency checks
- Corrective actions completed and recorded
- Evidence index for the reviewer
Appeal
One precise, factual submission through the official route, written to what was asked.
- Plan of Action or appeal draft
- Your review and sign-off
- Submission through your own account
- Follow-up replies in the same thread
Protect
Keep the account healthy after the decision and release funds where they are held.
- Held funds and disbursement tracking
- Policy compliance fixes
- Metric and notice monitoring
- Early warning response
What we need from you
- The full notice, including any linked policy pages
- Screenshots of the account status or dashboard
- Relevant records: orders, invoices, traffic data, content, messages
- Any appeals already sent and the replies
- Your deadline, if the notice states one
Start with the notice.
Send us what the platform sent you. We reply in writing with what we see, what we would do, and whether we think the case is worth pursuing.