OLX suspension and reinstatement

Usually duplicates, wrong category, prohibited items or contact details in the wrong place. Fix and repost once.

Contact OLX support from the help section with your account phone number and a factual explanation.

It is built for businesses: dealers, landlords, agents and high-volume sellers. For a single private ad, correcting the ad and using the free help form is usually enough.

No. Replacement accounts are linked quickly and make the block harder to lift. Fix the posting practice on the original account.

Most removals come from automated filters or user flags for duplicates, frequency, wrong category or prohibited items. We audit your ads against the rules.

No. We are an independent case preparation service. We have no special access to OLX, no internal contacts, and we do not claim otherwise. Every submission goes through the official route OLX provides to account holders.

No one can honestly guarantee a platform decision. What we control is the quality of the diagnosis, the evidence and the written response. We tell you at the review stage if we think the case is weak, and why.

OLX sets its own review times and they vary with the case type and volume. What we control is preparation: our initial analysis is completed within 24 to 48 hours of intake once we have your notice and documents.

Yes. Every account holder can use the official route, and our guides explain how. People come to us when the stakes are high, when appeals are limited, or when a first appeal has already been rejected and they need to know what was missing.

The full notice text, screenshots of the account status, any appeals already sent and the replies, and the records that relate to the issue. Never send passwords or one-time codes: we do not need them.

Not always. A rejection tells you what the reviewer did not accept. We read it against the original notice and your data to find the gap, and we tell you honestly whether a further submission is worth making.

We prefer not to. New logins from unfamiliar locations can trigger further security flags. You stay in control and submit through your own account while we guide each step.