Basic Appeal
$199USD
Exact scope, suitability and payment terms are confirmed in writing before paid work begins.
Request an assessmentSuspended, restricted or placed under selling limits on eBay? We read the notice against eBay's policies and your seller performance, then prepare a factual response through eBay's own channels.
Common triggers we see in eBay cases:
“Your account has been suspended”
Selling and sometimes buying is blocked. The message usually points to a policy area. Some suspensions are indefinite.
“Selling restrictions have been placed on your account”
You can still trade, within limits. The fix is usually operational and measured through seller performance.
“Your funds are on hold”
Payouts are delayed, often because the account is new, a case is open, or there is a risk signal on recent sales.
Wording varies. Search more phrases in the Suspension Notice Decoder.
eBay can hold payouts for reasons including new-seller status, open cases or risk signals. Holds are usually released once the condition is met, so we identify which condition applies before anything is submitted.
Read the notice, the policy it cites and your account data until the real cause is clear.
Build a document pack the platform can verify: nothing padded, nothing altered.
One precise, factual submission through the official route, written to what was asked.
Keep the account healthy after the decision and release funds where they are held.
Some are time limited, some indefinite. The wording of your notice matters, and so does the history on the account. We tell you what we see after reading it.
No. Opening a new account while suspended breaches eBay's policies and usually makes the original case unrecoverable. We do not assist with it.
VeRO reports come from rights owners. The practical route is often contacting the rights owner to request a retraction, supported by evidence of authenticity.
A short, specific document with three parts: the root cause of the problem in your operation, the corrective actions already completed, and the preventive measures that stop it recurring. It is supported by documents eBay can verify.
Usually the account returns with its history, but listings can need to be reactivated or corrected one by one. Check inventory, pricing and listing status as soon as access returns.
Yes. Marketplaces link accounts through shared details such as addresses, payment methods, devices and people. If the link is wrong or innocent, the appeal needs to explain the relationship with evidence.
No. We are an independent case preparation service. We have no special access to eBay, no internal contacts, and we do not claim otherwise. Every submission goes through the official route eBay provides to account holders.
No one can honestly guarantee a platform decision. What we control is the quality of the diagnosis, the evidence and the written response. We tell you at the review stage if we think the case is weak, and why.
eBay sets its own review times and they vary with the case type and volume. What we control is preparation: our initial analysis is completed within 24 to 48 hours of intake once we have your notice and documents.
Yes. Every account holder can use the official route, and our guides explain how. People come to us when the stakes are high, when appeals are limited, or when a first appeal has already been rejected and they need to know what was missing.
The full notice text, screenshots of the account status, any appeals already sent and the replies, and the records that relate to the issue. Never send passwords or one-time codes: we do not need them.
Not always. A rejection tells you what the reviewer did not accept. We read it against the original notice and your data to find the gap, and we tell you honestly whether a further submission is worth making.
We prefer not to. New logins from unfamiliar locations can trigger further security flags. You stay in control and submit through your own account while we guide each step.
Official sources
Verified reviews
Send us what the platform sent you. We reply in writing with what we see, what we would do, and whether we think the case is worth pursuing.
Pricing in USD
Your initial written assessment is free. Paid support does not guarantee a platform decision.
$199USD
Exact scope, suitability and payment terms are confirmed in writing before paid work begins.
Request an assessment$399USD
Exact scope, suitability and payment terms are confirmed in writing before paid work begins.
Request an assessment$2,500USD
Exact scope, suitability and payment terms are confirmed in writing before paid work begins.
Request an assessmentRequest a quoteQuoted in USD
Exact scope, suitability and payment terms are confirmed in writing before paid work begins.
Request an assessmentAmazon and Airbnb appeal packages use 3× standard rates. Funds disbursement has a separate fee structure. View all pricing.