Short answer. An eBay suspension blocks selling and sometimes buying, while a restriction limits what you can do. Read the notice for the policy area, check your seller performance, fix the underlying issue, and respond through the channel eBay names in the notice. Never open another account while suspended.
Need help applying this to your notice? Request a free written assessment: eBay case assessment. We reply within one business day. Paid preparation is quoted separately; the platform decides the outcome.
Suspension or restriction?
Restrictions are usually tied to performance and lift as your metrics improve. Suspensions are account decisions, and some are indefinite.
Payout holds
eBay can hold payouts for new sellers, open cases or risk signals. Holds are released once the condition is met.
FAQs
Can a linked account get me suspended?
Yes. eBay links accounts by various signals. If you are linked to a suspended account in error, explain the relationship with evidence.
Official sources