Basic Appeal
$199USD
Exact scope, suitability and payment terms are confirmed in writing before paid work begins.
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Seller performanceeBay below standard status and selling restrictions
eBay rates sellers against its seller performance standards. Below standard status can bring selling limits, fees and restrictions until performance improves.
- Independent: not affiliated with any platform
- Confidential from the first message
- Clear about evidence gaps and limits
What this notice means
eBay's seller dashboard shows your current level and the metrics driving it, such as transaction defects and late shipments.
Most restrictions lift as performance recovers over the evaluation period; appeals help where defects were outside your control.
Common causes
These are the triggers we see most often for this eBay notice.
- Transaction defect rate above standard
- Late shipment rate
- Cases closed without seller resolution
- Tracking not uploaded on time
Evidence that carries weight
Genuine records that match the account and answer the request.
- Seller dashboard screenshots
- Order and tracking records
- Case and return history
- Evidence of defects outside your control
How to handle it
Fix first, then respond once with complete evidence.
- Read the dashboard metrics and evaluation dates
- Find the cause in order data
- Request removal of defects outside your control
- Fix processes and monitor weekly
Mistakes that weaken the case
Most failed responses share the same few mistakes.
- Ignoring the evaluation date
- Cancelling orders to manage stock
- Leaving cases unresolved
- Opening another account
Deadlines
Use the window stated in your notice; this page does not set one.
Our help and prices
A free written assessment first, then a fixed scope in writing.
| Free case assessment | $0 |
|---|---|
| Strategy call | From $150 |
| Appeal preparation | From $199 (standard platforms, test price) |
eBay seller account reinstatement · Rejected appeal second opinion · Protection plans
FAQs
When does eBay re-evaluate my status?
eBay evaluates on a regular schedule shown in the seller dashboard.
Can eBay remove defects?
eBay removes some defects outside your control, such as carrier issues, when you request it with evidence.
Is below standard a suspension?
Not by itself, but it can lead to restrictions and, if it continues, further action.
Are you affiliated with eBay?
No. We are an independent case preparation service with no special access to eBay. Every submission goes through the official route, from your own account.
Can you guarantee the outcome?
No one can honestly guarantee the eBay decision. We control the diagnosis, the evidence and the writing, and we are clear about evidence gaps and limits.
Official sources
Official sources checked 11/06/2026.
Written and reviewed by the AccountSuspension.com case team. Last reviewed . Platform facts are checked against the official sources cited on the page. Editorial policy.
Your eBay case starts with the notice.
Send us what the platform sent you. We reply in writing with what we see, what we would do, and whether we think the case is worth pursuing.
Pricing in USD
eBay pricing
Your initial written assessment is free. Paid support does not guarantee a platform decision.
Evidence-Backed Appeal
$399USD
Exact scope, suitability and payment terms are confirmed in writing before paid work begins.
Request an assessmentComplex Case
$2,500USD
Exact scope, suitability and payment terms are confirmed in writing before paid work begins.
Request an assessmentCustom Complex Case
Request a quoteQuoted in USD
Exact scope, suitability and payment terms are confirmed in writing before paid work begins.
Request an assessmentAmazon and Airbnb appeal packages use 3× standard rates. Funds disbursement has a separate fee structure. View all pricing.