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Guide

What is the MATCH list and what does it mean for your business?

Added to the MATCH list after a processor closure? What it is, why merchants are listed, how long a listing lasts and what your options are.

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Short answer. MATCH (Member Alert to Control High-risk Merchants) is a Mastercard database of merchants whose accounts were terminated for specific reasons, such as excessive chargebacks or fraud. Acquirers check it when you apply. A listing usually remains for five years, but some merchants can still get processing from acquirers who accept higher risk, with honest disclosure.

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Why merchants are added

  • Excessive chargebacks
  • Fraud or suspected fraud
  • Card network rule violations
  • Bankruptcy or financial problems in some cases
  • PCI data compromise

How to find out

You cannot search the list yourself. Ask the terminating processor or bank which reason code was used, in writing.

Removing a listing

Listings can be removed when the acquirer that added you made an error or agrees to remove it. Removal for accurate listings is rare.

Options while listed

Some acquirers work with MATCH-listed merchants under reserves and closer monitoring. Never hide a listing on an application.

FAQs

Can Stripe or PayPal add me to MATCH?

The acquiring bank behind the processor can report terminations to MATCH.

How long does MATCH last?

Generally five years from listing.

Can I open an account under a new company?

If the same owners are behind it, applications usually ask about principals, and hiding them is misrepresentation.

Official sources

Start with the notice.

Send us what the platform sent you. We reply in writing with what we see, what we would do, and whether we think the case is worth pursuing.