Short answer. Get the reason in writing, then match the route to it. For background checks, get a copy of the report and dispute errors with the screening company. For ratings, safety reports or fraud flags, gather trip or delivery records, photos and messages, and submit a factual appeal through the platform's official channel. Check whether your city or state has deactivation protections for app-based workers.
Background check deactivations
Under the Fair Credit Reporting Act you are entitled to see a consumer report used against you and to dispute inaccurate information. A corrected report is the strongest appeal evidence there is.
Fraud flags and safety reports
Timestamps, delivery photos, GPS records and chat logs build a timeline the reviewer can follow.
Local rights
Some jurisdictions, including Seattle and Minnesota, have introduced deactivation protections for app-based drivers. Local driver organizations and legal aid groups can advise on how they apply to you.
FAQs
Can I drive for another platform meanwhile?
Usually yes, unless the reason for deactivation would also disqualify you there.
Official sources