Short answer. ClickBank suspensions usually relate to high refund or chargeback rates, misleading promotions, spam, or account verification. Read the notice, fix the promotions or offer, complete any verification, and respond through ClickBank support. Payments can be held while the account is reviewed and to cover refunds.
Need help applying this to your notice? Request a free written assessment: ClickBank case assessment. We reply within one business day. Paid preparation is quoted separately; the platform decides the outcome.
Refund and chargeback levels
High refunds signal that customers did not get what was promised. For vendors, review the sales page and fulfilment. For affiliates, review the claims in your own promotions.
Compliance of claims
Income, health and weight loss claims attract the most scrutiny. Remove guarantees and unsupported results, and make sure claims match the product.
Verification and tax information
Complete identity and tax details exactly. Mismatches hold payments.
Payments during review
Ask ClickBank in writing what is held and why, and when it may be released.
FAQs
Can I promote other products while suspended?
Not from the suspended account. Opening another is likely to be linked.
Does spam email promotion cause bans?
Yes. Spam is prohibited and a common reason for closure.
Will refunds be deducted from held funds?
Typically refunds and chargebacks are offset against balances.
Official sources