Recover the account that keeps your commerce or hosting business operating.

Choose the affected platform to see common suspension causes, evidence to prepare and the correct case-review process.

Dedicated reinstatement service pages

Each page covers platform-specific suspension triggers, documents to prepare, the review method and frequently asked questions.

Different rules. One disciplined method.

We begin with the exact notice and build around relevant facts and evidence. The final decision always remains with the platform.

01

Seller or host identity and business verification

The case review identifies what the platform requested and which evidence directly answers that concern.

02

Performance, fulfilment and customer-experience concerns

The case review identifies what the platform requested and which evidence directly answers that concern.

03

Product authenticity, listings and intellectual-property complaints

The case review identifies what the platform requested and which evidence directly answers that concern.

04

Payment, safety, property or local-compliance requirements

The case review identifies what the platform requested and which evidence directly answers that concern.

05

Related-account, access and security reviews

The case review identifies what the platform requested and which evidence directly answers that concern.